Effective date: October 23, 2026
Applies to Happy Medium™ for iPhone and the Happy Medium Apps website.
About these Terms
Happy Medium™ is an independently developed iPhone app operated by Joshua Sandoval-White under the Happy Medium Apps™ brand. These Terms apply to use of the app and its optional cloud service. The app is intended only for adults age 18 or older. Confirm your eligibility and review the policies before using app features.
Personal-use license and responsibilities
You receive a limited, non-exclusive, non-transferable license to use the app for personal purposes, subject to these Terms and applicable platform rules. The app, its original materials, and its branding remain the property of their respective owners. You retain your rights in your own entries.
Use the app lawfully. Do not copy, distribute, reverse-engineer, interfere with, or misuse the app or cloud services except where applicable law permits. Keep account credentials, your device, and exported files secure. Template suggestions and educational examples are general reflection aids, not personalized medical advice.
Free local use
Core Daily Logs, tools, Trends, reminders, suitable CSV/PDF exports, and complete local JSON backup/restore do not require an account or subscription. Cancelling or ending a subscription does not lock or remove local data. You are responsible for making and safeguarding backups you want to keep. Uninstalling, clearing storage, device loss, or restoring another backup can affect local records.
Optional cloud accounts and your content
Cloud Backup requires a cloud account and verified subscription access. Authentication alone does not grant paid access. Use the original Happy Medium cloud account to restore subscription access on another device. The app remembers the account associated with a local dataset to help prevent mixing different owners; changing owners may require explicit local-data deletion or completion of account deletion.
When you request a cloud backup, you authorize Happy Medium Apps and its providers to host, process, transmit, restore, and delete that content only as reasonably needed to provide and protect the service or comply with law. This does not permit selling your content, advertising use, or AI training. Content you voluntarily send for support may be used as reasonably needed to answer, troubleshoot, secure the app, or comply with law. See the Privacy Policy.
Cloud Backup and recovery
You choose when to create a cloud backup and when to restore it. Signing in does not automatically upload, import, or restore entries. The service does not provide automatic background backup or cross-device synchronization.
Cloud Backup keeps the newest 10 completed restore points, with a maximum of 4 MiB per backup. Older points may be removed as new backups complete. A restore replaces active local data after confirmation and saves a local recovery copy first. Keep a separate JSON backup of important records; cloud service availability or every future backup-version combination cannot be guaranteed.
Monthly and annual subscriptions
Cloud Backup costs US$2.99 per month or US$24.99 per year in the U.S. Both plans provide the same Cloud Backup access. The annual plan charges the full annual amount, not monthly installments. Apple displays the applicable price, currency, billing period, and renewal terms before confirmation; regional prices and taxes may differ.
Subscriptions renew automatically unless cancelled through Apple before renewal, subject to Apple’s terms. Manage, change, or cancel a plan through your Apple subscription settings or the app’s Manage Subscription action. Cancellation normally preserves access through the paid period; refunds, revocations, or other store actions may end it sooner. Refund requests follow Apple’s policies without limiting mandatory consumer or refund rights.
Restore Purchases verifies subscription access using the original Happy Medium cloud account and relevant Apple account. It does not restore entries; choose a cloud restore point separately in Settings. If a payment or activation is pending, check its status or restore access before attempting another purchase.
When subscription access ends, local use remains available and existing cloud backups are not automatically deleted merely because of expiry. Creating or restoring cloud backups requires active access. Cloud-data and account deletion remain separate from paid access.
Optional tips
Tips are voluntary, repeatable one-time purchases processed through Apple and RevenueCat. They do not renew, require a cloud account, unlock features, or include a subscription. The store’s price and currency at checkout apply. Tips are consumable contributions rather than restorable feature purchases. Contact Support or Apple about purchase problems; do not retry an uncertain payment until its status is resolved.
Sign-out and deletion
Signing out preserves local records and the remembered cloud owner. Deleting local data does not delete cloud backups, a cloud account, or an Apple subscription. Deleting cloud data removes online app content while retaining sign-in access. Deleting the cloud account also removes that identity. Cloud deletion preserves local records and may take time; use the displayed status and retry controls if unfinished.
Deleting data or an account does not cancel a subscription. Cancel through Apple separately. Exported files and provider purchase records must be managed separately. See deletion guidance.
Information, calculations, and care boundaries
Educational material, prompts, starter examples, calculations, translations, and external links may contain errors, omissions, or outdated information. They support self-reflection, not medical, legal, safety, or emergency decisions. Trends summarize recorded information; possible patterns do not establish causes, diagnose conditions, assess medication effectiveness, or predict outcomes.
Happy Medium is not a healthcare provider, therapist, medical device, treatment, or crisis-response service. It does not monitor entries or contact help for you. Seek qualified professional care for health concerns and local emergency assistance for immediate danger.
Services, updates, and availability
We maintain and improve Happy Medium. Access may occasionally be interrupted by maintenance, updates, network problems, or third-party service outages. We do not guarantee uninterrupted or error-free availability and will make reasonable efforts to investigate problems and restore affected services. Paid features will be provided as described when purchased, subject to applicable law. This does not remove remedies available when a paid service is not supplied as represented. Keep a separate backup of important records.
External sites, Apple, Firebase, RevenueCat, and email providers operate under their own applicable terms and policies. Integration or a link does not imply endorsement. Apple’s Standard Licensed Application End User License Agreement applies where applicable; these Terms do not replace mandatory platform terms.
Consumer rights
Nothing in these Terms excludes or limits consumer rights, statutory guarantees, refund rights, or liability that cannot lawfully be excluded or limited. Refund requests may be handled through Apple, but applicable mandatory rights remain unaffected.
Warranties and liability
Subject to the consumer rights above and to the extent permitted by applicable law, the app is provided “as is” without additional warranties. To that same extent, Happy Medium Apps and its developer disclaim liability for damages arising from use or misuse of the app or reliance on its information. These limitations do not remove mandatory guarantees or remedies when paid features are not supplied as represented.
Changes and contact
We may update these Terms and identify material changes with an updated effective date and renewed acceptance when required. The in-app Privacy Policy and Terms of Use are available in English and Spanish; this website’s policies are in English. Spanish translations have not been professionally reviewed. For support or questions, email support@happymediumapps.com.
